Are You Going to LiNC 2015 Conference?

Are You Going to LiNC 2015 Conference?

by | May 21, 2015 | CMO, Conferences, Content Marketing, Customer Experience, Customer Service, Digital Marketing, Dr. Natalie's Blog, Leadership, Marketing Optimization, Online Communities, Owned Communities, Social CRM, Social Innovation, Social Media & Digital Comm Education, Social Media Education, Social Media Gaming and Gamification, Social Networks

LiNC features a lineup of leading global brands, top industry analysts, thought-leaders and business visionaries. You will be inspired by the best and brightest in business. There are workshops, certification & social strategy sessions with world-class, subject...
The Digital Disruption: Is Your Brand Ready?

The Digital Disruption: Is Your Brand Ready?

by | Apr 29, 2015 | B2B Customer Success Management, CEO, CFO, Chief Revenue Officer, CIO, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Organizational Change Management, Social CRM, Social Media Education

Many clients ask about what all the fuss is about the digital disruption; why do I need to be concerned about this? Is this really new? Haven’t we been dealing with this for a while. And the answer, at least in my opinion, is that most brands have missed the...
Is Social Selling Going to Make a Difference in Your Sales Organization?

Is Social Selling Going to Make a Difference in Your Sales Organization?

by | Feb 20, 2015 | Chief Revenue Officer, Customer Experience, Dr. Natalie's Blog, Leadership, Organizational Change Management, ROI of Social Media, Social Media Education, Social Networks, Social Selling

In speaking to many sales leaders and sales reps (especially outside of Silicon Valley) they were wondering, “Would social selling make a difference to my sales organization and our sales results?” Having been in the “social media / digital...
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