by Dr. Natalie | Jun 29, 2019 | Presentation Slides
1. white paper Table of Contents Executive Summary 2 What is a Social Customer? 3 What Does this New Socially-Enabled Enterprise Look Like? 4 The Challenges in Managing Today’s Social Customer Service 5 Is Your Company at Risk for Social Media Disasters? 5 Examples of...
by Dr. Natalie | Jun 29, 2019 | Presentation Slides
Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play 06aug14 1. Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play! Arranged by Guy Stephens #SocialCustCare 2. 2 | Five […]...
by Dr. Natalie | Jun 11, 2019 | Presentation Slides
1. MULTI-GENERATIONAL CONSUMER ENGAGEMENT: STRATEGY AND ROADMAP FOR EXCELLENCE by DR. NATALIE L. PETOUHOFF @drnatalie www.DrNatalieNews.com 2. • Baby Boomers • Gen Y – Millennials • Silent Generation • Even toddlers… influence parent’s spending ARE YOU SERVING...
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by Dr. Natalie | Aug 13, 2018 | Presentation Slides
Best [EBOOK] Disruption Revolution: Innovation, Entrepreneurship, and the New Rules of Leadership Best Sellers Rank : #2 PDF books 1. Best [EBOOK] Disruption Revolution: Innovation, Entrepreneurship, and the New Rules of Leadership Best Sellers Rank : #2 PDF books 2....
by Dr. Natalie | Jun 17, 2018 | Presentation Slides
Visual IQ: 8 Experts On How to Measure People-Based Marketing Impact 1. Experts on How to Measure People-Based Marketing Impact 8 Sponsored by A NIELSEN COMPANY Best Practices for Embracing a People-Based Approach 2. FOREWORD – RETHINKING MEASUREMENT All the best,...
by Dr. Natalie | Jan 18, 2018 | Presentation Slides
1. Top Analysts Covering the Customer Experience for 2018 Sponsored by: Call-Back Solutions for the Call Center Learn More at www.fonolo.com 2. “These analysts are able to find and evaluate customer experience solutions for every industry, and deliver them to...
