by Dr. Natalie | Jan 23, 2018 | Alexa, Amazon, Amazon Go Store, Amazon Prime, Artificial Intelligence, Cloud Computing, commerce, Customer Experience, CX, Digital Disruption, digital transformation, Disruption, Dr. Natalie's Blog, Experimentation, Innovation, Internet of Things, IOT, Machine Learning, Mobile Apps, Mobile Commerce, Saturday Nite Live, Start-Ups, Technology, The Future of Work
What if a store had no cashiers or cash registers? What if at the entrance, there were turnstiles and you had to scan your smartphone upon entering the store? What if you didn’t need cash, credit cards or checks? That’s what the new Amazon Go stores are...
by Dr. Natalie | May 30, 2017 | Artificial Intelligence, Big Data, Digital Disruption, Disruption, Dr. Natalie's Blog, Experimentation, Innovation, Internet, Internet of Things, IOT, Leadership, Machine Learning, Technology
Wondering whether you should invest in AI and Machine Learning? That’s a question that the most innovative companies are considering. Why consider it? One good reason is because your competitors have already started. If that doesn’t give you some reason to...
by Dr. Natalie | May 24, 2017 | Amazon, Amazon Prime, CEO, Chief Revenue Officer, Customer Experience, customer experience maturity, CX, Digital Disruption, digital transformation, Disruption, Dr. Natalie's Blog, Drones, Experimentation, FailFast, Innovation, Leadership
Ever Had a Package Delivered Late, Not at All Or To the Wrong Address? One of the most irritating issues with ordering online is whether the package gets delivered and to the right address and on time. I know I’ve experienced this a number of times and...
