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Doing Something Really Interesting in IOT Customer Experience or Cloud Customer Service? Apply for a SuperNova Award!

Doing Something Really Interesting in IOT Customer Experience or Cloud Customer Service? Apply for a SuperNova Award!

The SuperNova Awards honor leaders that demonstrate excellence in the application and adoption of new and emerging technologies. This is the sixth year of the Constellation SuperNova Awards. Are you using IoT to create great, new customer experiences. Has the move to...
Nissan Selects Microsoft Azure Cloud to Power Nissan Telematics System

Nissan Selects Microsoft Azure Cloud to Power Nissan Telematics System

How Do You Meet Customer Experience Expectations in Electric Vehicle’s? Start with the Cloud. Nissan Motor Co. Ltd. and Microsoft Corp.  announced that all Nissan LEAF models and Infiniti models in Europe will have Connect Telematics Systems (CTS) powered by...
How Many Security Breach Notices Have You Gotten? Time Cloud Providers Step Up

How Many Security Breach Notices Have You Gotten? Time Cloud Providers Step Up

I don’t know about you, but I do worry about cybercrime. I just got another notice in the mail from a company saying that they “may have had a security breach.”  The security of CRM or customer data is clearly something that customers care about....