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Avoiding the Failure Chasm: Gaining The Most Value Possible From Digital Transformation

Avoiding the Failure Chasm: Gaining The Most Value Possible From Digital Transformation

TweetWhether you are a CEO, a CIO, a CTO, a CMO or the head of Customer Experience, Customer Service or Digital Transformation, you know software can be an amazing invention. It can be part of the key to digitally transforming your businesses in so many ways. In fact,...
What’s the Number One Number Thing Today’s CEO’s Must Do? Do the OODA Loop Faster and More Innovatively

What’s the Number One Number Thing Today’s CEO’s Must Do? Do the OODA Loop Faster and More Innovatively

TweetWhat’s the Newest Requirement for a CEO? Do the OODA Loop Faster and Better! You would think it would to generate revenue, profits and reduce costs. Think again. It’s all about iterating and pivoting like a start-up. And who better than a former...
Want to Know More About Machine Learning and AI?

Want to Know More About Machine Learning and AI?

TweetWondering whether you should invest in AI and Machine Learning? That’s a question that the most innovative companies are considering. Why consider it? One good reason is because your competitors have already started. If that doesn’t give you some...
Innovation & Disruption In Delivery: Could Your Next Amazon Delivery Be By a Drone?

Innovation & Disruption In Delivery: Could Your Next Amazon Delivery Be By a Drone?

TweetEver Had a Package Delivered Late, Not at All Or To the Wrong Address? One of the most irritating issues with ordering online is whether the package gets delivered and to the right address and on time. I know I’ve experienced this a number of times and...
Digital Transformation Projects Have an 84% Chance of Failure; Are You Ready to Failure or Succeed?

Digital Transformation Projects Have an 84% Chance of Failure; Are You Ready to Failure or Succeed?

TweetWould You Invest If You Knew the Investment Had a High Likelihood of Failure? If I were to tell you that I had an investment opportunity for you and the probability of you making money was 16% or less, how likely would you be to invest in it? But if I told you...
Is Organizational Change Management Just the “Fluffy Stuff” or Is There Real Business Value?

Is Organizational Change Management Just the “Fluffy Stuff” or Is There Real Business Value?

TweetIs OCM and CC Kumbaya? When I first lead organizational change management (OCM) and culture change (CC), it was at previous high tech company; a company made up of mainly engineers. When the topic was first announced as part of our integrated product developed...

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