by Dr. Natalie | Jan 23, 2017 | Analytics of Everything, CFO, Chief Revenue Officer, CIO, Crossing the Chasm, CTO, Digital Business Platform, Digital Disruption, digital transformation, Dr. Natalie's Blog, Employee Collaboration Affects Customer Experience, Innovation, Leadership, Organizational Change Management, Technology, The Cloud
Disruption surrounds the marketplace. As companies face disruption in their industry, the race to stay ahead of or beat the competition is quickening. Software is one of the ways companies competitively automate, manage and analyze business processes, data and content...
by Dr. Natalie | Jan 23, 2017 | Analytics of Everything, Crossing the Chasm, Customer Experience, Digital Business Platform, Digital Disruption, digital transformation, Dr. Natalie's Blog, Leadership, WCA (Workflow Content Automation)
As companies take on digital transformation for real, they need to consider the people (their skills and backgrounds), the processes (has the brand made them digital or they still doing things on spreadsheets?) and the technology (to enable the company to be more...
by Dr. Natalie | Jan 9, 2017 | Crossing the Chasm, Customer Success Management, digital transformation, Dr. Natalie's Blog, Software and Vendor Posts, The phases of a start-up
As most acquisitions start out with the “ideal” that the product will remain pristine and nothing will change – it will be interesting to see if the acquisition of Trello by Atlassian will be the norm or the exception. From a business point of view Atlassian paid...
by Dr. Natalie | Dec 13, 2016 | Crossing the Chasm, Digital Disruption, digital transformation, Dr. Natalie's Blog, Innovation, Leadership, Technology, Women
Using data from NCWIT, Anita Borg Institute and Deloitte, the report evaluates whether there have been any improvements for women in tech in 2016 and what this means going forward. They also look at the context behind the numbers, examining the opportunities for women...
by Dr. Natalie | Nov 10, 2016 | Analytics of Everything, CEO, Chief Revenue Officer, CIO, CMO, Content Marketing, Crossing the Chasm, Customer Experience, customer experience maturity, CX, Digital Disruption, Digital Marketing, Digital Performance Management, Dr. Natalie's Blog, Innovation, Leadership, Organizational Change Management
Searches for Influencer Marketing have grown 5x in 2015 according to a study from Google Trends from January 2016. Nearly 40% of Millennials are using ad block applications and their use is growing fast according to a study by PageFair & Adobe. So how does a...
by Dr. Natalie | Oct 28, 2016 | Analytics of Everything, Conferences, Crossing the Chasm, Customer Experience, customer experience maturity, Customer Service, Customer Success Management, CX, Digital Disruption, Digital Marketing, digital transformation, Dr. Natalie's Blog, Organizational Change Management
The reason we at Constellation Research created the SuperNova Awards is because we know advancing the adoption of disruptive technology is not easy. Technology adoption faces resistance from budget constraints, hurdles to adoption, and myopia. All the finalists here...
