Microsoft Digital Transformation #Env16 Conference: Thomas Krupp Elevators Provide Elevated Service

Screen Shot 2016-04-04 at 1.12.59 PM
Source: Microsoft
The key to this story is raising elevator reliability to new heights. Thomas Krupp is taking preventative maintenance a step further to predictive and, even pre-emptive service, by harnessing the power of the Internet of Things. Data is collected by connecting the sensors and systems of each of the elevators to the cloud. Microsoft Azure intelligent system service draws this data into a central dashboard for a real-time view of how the lifts are performing.

Power BI for O365 provides rich visualization so technicians know which elevators need service and when. What’s more, using dynamic, predictive models, elevators can actually anticipate what kind of repairs they need.

This gives Thomas Krupp the ability to use live data to deliver needed repairs before a breakdown occurs.

@DrNatalie
Covering Customer Experience and IOT

SHARE THIS:

Share on facebook
Share on twitter
Share on linkedin
Copyright ©2021 Genesys. Patents Pending. All rights reserved. Genesys, the Genesys logo, Empathy in Action, Experience as a Service, Empathy Pillars, Systems of Empathy, Empathy in Action Flywheel, Employee Experience Orchestration, Customer Experience Orchestration, The Experience Index and the Systems of Empathy Experience Orchestration are trademarks or registered trademarks of Genesys. All other product and company names may be trademarks or registered trademarks of their respective holders. Usage does not imply any affiliation with or endorsement by the holder.