Interview: Is Social Media ROI Really About Resisting Change? With Sean O’Driscoll!

Interview Is Social Media ROI Really About Resisting Change With Sean O’Driscoll

As companies try to measure the value of social media, there is also often resistance to try these new customer channels. Sean asks, “Is the conversation about social media ROI really about the ROI? Or is it about resisting making changes to your business?”

 

Enhanced by Zemanta

SHARE THIS:

Copyright ©2021 Genesys. Patents Pending. All rights reserved. Genesys, the Genesys logo, Empathy in Action, Experience as a Service, Empathy Pillars, Systems of Empathy, Empathy in Action Flywheel, Employee Experience Orchestration, Customer Experience Orchestration, The Experience Index and the Systems of Empathy Experience Orchestration are trademarks or registered trademarks of Genesys. All other product and company names may be trademarks or registered trademarks of their respective holders. Usage does not imply any affiliation with or endorsement by the holder.