I’ve been asked… a number of times, where can we see these videos that Kathy Herrmann and I wrote? We created them based on our thought leadership with the help and support of Salesforce.com and www.rebelunit.com (RSA) on the ROI of social media… so I thought I would post them here… so that you have access to them at any time!
Video 1: How Social Media Benefits the Whole Company
Video 2: How to Calculate The ROI of Social Media
Video 3: How To Build a Business Case For Social Customer
@drnatalie Learn. Share. Grow.