by Dr. Natalie | Dec 9, 2022 | Dr. Natalie's Blog
We just got a note from our publisher — 10 awards and counting… for our book Empathy in Action Feeling extremely grateful… Here’s hoping 50 years from now… they will say this is one of the books that changed how companies treat customers and employees!! A girl...
by Dr. Natalie | Dec 9, 2022 | Dr. Natalie's Blog
Original Article DCX Podcast #9 Welcome to the DCX podcast, where I interview leaders in the customer experience base about how digital is changing the landscape and how you can leverage these changes for success in your business. Today I’m excited to be talking...