by Dr. Natalie | Apr 4, 2016 | Analytics of Everything, CFO, Conferences, CRM, Crossing the Chasm, Customer Experience, Digital Disruption, Digital Marketing, digital transformation, Dr. Natalie's Blog, ecommerce, Internet, Internet of Things, IOT, Marketing Optimization
After attending the SAP Hybris IOT/ CRM event, I was very impressed to see a vendor really connect the dots between commerce and customer service and customer experience. Commerce is really where the rubber meets the road. At the end of the day, if the customer...
by Dr. Natalie | Apr 4, 2016 | CIO, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Internet of Analytics, Internet of Things, IOT
Source: Microsoft Digital transformation is growing an agricultural revolution 100 feet under the streets of London. British startup Growing Underground saw an abandoned air raid tunnel under the streets of London as an opportunity to experiment with ways to feed a...
by Dr. Natalie | Apr 4, 2016 | Chief Revenue Officer, CIO, CMO, Crossing the Chasm, Customer Experience, Customer Service, Digital Disruption, Digital Marketing, digital transformation, Dr. Natalie's Blog, Marketing Optimization, Mobile Apps, Mobile Commerce
SOASTA, a leader in performance analytics, announced the Winter 2016 release of its Digital Performance Management (DPM) Platform. The new release introduces a series of enhancements and services to help digital businesses meet the growing demand for the ultimate...
by Dr. Natalie | Apr 4, 2016 | CIO, Cloud Computing, Conferences, Crossing the Chasm, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Internet of Analytics, Internet of Things, IOT
What is Microsoft up to now? Empowering people with sight loss the opportunity to experience city life. Source: Microsoft Everyone has a right to independence, but not everyone has the capacity. Cities Unlocked aims to set people with sight loss free to experience...
by Dr. Natalie | Apr 4, 2016 | Conferences, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Internet of Analytics, Internet of Things, IOT, Leadership
Source: Microsoft The key to this story is raising elevator reliability to new heights. Thomas Krupp is taking preventative maintenance a step further to predictive and, even pre-emptive service, by harnessing the power of the Internet of Things. Data is collected by...
