by Dr. Natalie | Aug 17, 2015 | Customer Experience, Customer Service, Digital Disruption, Dr. Natalie's Blog, Online Communities, Organizational Change Management, Owned Communities, peer-to-peer communities, ROI of Social Media
As you might recall, Telligent®, acquired Zimbra, whose purpose was to help organizations enhance support, drive digital transformation and to ensure brand consistency. Today, Verint acquired Telligent®. The reason for the acquisition? Verint wants to extended its...
