by Dr. Natalie | Aug 27, 2015 | B2B Customer Success Management, Chief Revenue Officer, Customer Experience, Customer Success Management, Dr. Natalie's Blog, Mobile Commerce
Stitch Lab’s mission is to democratize commerce and empower retailers by providing resources to improve their businesses as well as their employee’s lives. Stitch is an online inventory control solution that simplifies multichannel retail business. It...
by Dr. Natalie | Aug 26, 2015 | B2B Customer Success Management, Chief Revenue Officer, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Dr. Natalie's Blog, Leadership, Organizational Change Management, ROI of Social Media, Social PR, Marketing and Advertising
Buyer’s Guide for Customer Success Management: Gainsight I’m in the process of writing profiles of vendors in the customer success management industry. These vendor profiles are a tool for buyers to evaluate their customer success management options before...
by Dr. Natalie | Aug 26, 2015 | Chief Revenue Officer, Content Marketing, Customer Experience, Customer Service, Customer Success Management, Dr. Natalie's Blog, Organizational Change Management, ROI of Social Media, Social PR, Marketing and Advertising
Buyer’s Guide for Customer Success Management: Totango I’m in the process of writing profiles of vendors in the customer success management industry. These vendor profiles are a tool for buyers to evaluate their customer success management options before...
by Dr. Natalie | Aug 25, 2015 | Big Data, CMO, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Marketing Automation, Marketing Optimization, Marketing Software
Being able to make better use of your Marketing leads is the difference between closing deals and not. One of the most important aspects of marketing is to be able to have better discernment around the leads. And one way to understand which leads are really important...
by Dr. Natalie | Aug 20, 2015 | Big Data, Chief Revenue Officer, CMO, Customer Experience, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Leadership, Marketing Automation, Marketing Optimization, Marketing Software, Mobile Commerce
Is Personalization At Scale Possible? Personalization at scale has long been a desired capability of many Marketers. Being able to deliver personalized messages would not only differentiate a brand from all the others that are trying to do this, but miss terribly....
