by Dr. Natalie | Feb 16, 2015 | B2B Customer Success Management, Big Data, CFO, CIO, CMO, Customer Experience, Customer Service, Dr. Natalie's Blog, EU privacy law, Internet of Things, Leadership, Marketing Software, Organizational Change Management, PPI
I don’t know about you, but I do worry about cybercrime. I just got another notice in the mail from a company saying that they “may have had a security breach.” The security of CRM or customer data is clearly something that customers care about....
