CEO’s Mandate: Make Customer Service / Customer Experience Top Priority

CEO’s Mandate: Make Customer Service / Customer Experience Top Priority

by | Jul 12, 2014 | Chief Revenue Officer, CMO, Customer Experience, Customer Service, Dr. Natalie's Blog, Leadership, Organizational Change Management

CEO’s Must Make Customer Experience the Number One Top Priority The bottom-line? You know me. I get to it real quick. When you empower your customer service agents, you have the opportunity to delight your customers. Technology is key, but it actually takes more...
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