by Dr. Natalie | Jan 11, 2013 | Presentation Slides
1. Social CEMMoving Beyond Customer Loyalty to Customer AdvocacyAuthors:Dr. Gary EdwardsDr. Natalie L. PetouhoffLisa M. Schwartzwww.empathica.com 2. Social CEM: Moving Beyond Customer Loyalty to Customer Advocacy2 3. Social CEM: Moving Beyond Customer Loyalty to...
by Dr. Natalie | Jan 11, 2013 | Dr. Natalie's Blog
Facebook offers a variety of methods to do business using its f-commerce tools. They range from the setting up entire virtual storefronts, creating access to existing brand websites, social interaction with customers and clients and brand marketing. Facebook...