October 26, 2012 - Dr Natalie News

How to Improve Customer Service by Dr. Natalie (Part 5) – Why It’s a Force Multiplier for Your Business

by Dr. Natalie | Oct 26, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog

Why OODAing so Important to Social Customer Service? Social Customer Service As a Force Multiplier In keeping with the military theme, integrating Customer Service with social media can become the force multiplier for your business. First, let’s define the term “force...

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