by Dr. Natalie | Oct 8, 2012 | Dr. Natalie's Blog, Start-Ups
Perfect Audience is a new start-up who is building Adwords for Facebook retargeting. What they are offering marketers is a way to have campaigns go live the day you sign up and a way to have access to Facebook Exchange. Their tagline is: “We turn visitors into...
by Dr. Natalie | Oct 8, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog
Social Customer Service: Iterating How You Provide Service to Customers In the last post, I talking about John Boyd and how his OODA Loop was a good way to think about the benefits of social customer service. John Boyd was a great fighter pilot who came up with a...