October 8, 2012 - Dr Natalie News

Start-up Perfect Audience Helps Your Facebook Ads Find Their Target

by Dr. Natalie | Oct 8, 2012 | Dr. Natalie's Blog, Start-Ups

Perfect Audience is a new start-up who is building Adwords for Facebook retargeting. What they are offering marketers is a way to have campaigns go live the day you sign up and a way to have access to Facebook Exchange. Their tagline is: “We turn visitors into...

How to Improve Customer Service by Dr. Natalie (Part 3) And Make The Right Changes, Quickly

by Dr. Natalie | Oct 8, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog

Social Customer Service: Iterating How You Provide Service to Customers In the last post, I talking about John Boyd and how his OODA Loop was a good way to think about the benefits of social customer service. John Boyd was a great fighter pilot who came up with a...

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