by Dr. Natalie | Sep 25, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog, Organizational Change Management, ROI of Social Media, Social Analytics, Social Media Monitoring
Social Customer Service: The Daily, Real-time Board of Directors Meeting With Your Customers For the whole story on how to use the OODA Loop as a unique way to use Social Media to improve Customer Service, download the white paper here. Or read on… If a meeting...