by Dr. Natalie | Aug 17, 2012 | Presentation Slides
1. How Strategic SocialCustomer Service Generates and Preserves Revenue Kathy Herrmann and Dr. Natalie Petouhoff 2. Kathy Herrmann Dr. Natalie Petouhoff Measurement & Insight, BCF UCLA & Executable Strategies (757) 497-4811 (310)...