by Dr. Natalie | Apr 8, 2013 | Customer Experience, Customer Service, Social CRM
— Get Satisfaction, a community platform for creating engaging customer experiences, announced today at SugarCON 2013 an integrated product capability for SugarCRM. The joint solution developed with DRI, an accomplished value-added reseller (VAR) and longtime Gold...
by Dr. Natalie | Oct 1, 2012 | Social CRM
Lithium was recognized by Gartner, Inc. in the Leaders Quadrant of the Social CRM Magic Quadrant. Here’s the links to the press release: Lithium Press Release. The Gartner Social CRM Magic is an annual report tracks trends in the Social CRM market and analyzes...