by Dr. Natalie | Feb 21, 2016 | Analytics of Everything, CEO, CIO, Cloud Computing, Crossing the Chasm, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, EU privacy law, Innovation, Internet, Internet of Analytics, Internet of Things, IOT, Leadership, Organizational Change Management, privacy
How Do You Meet Customer Experience Expectations in Electric Vehicle’s? Start with the Cloud. Nissan Motor Co. Ltd. and Microsoft Corp. announced that all Nissan LEAF models and Infiniti models in Europe will have Connect Telematics Systems (CTS) powered by...
by Dr. Natalie | Feb 16, 2015 | B2B Customer Success Management, Big Data, CFO, CIO, CMO, Customer Experience, Customer Service, Dr. Natalie's Blog, EU privacy law, Internet of Things, Leadership, Marketing Software, Organizational Change Management, PPI
I don’t know about you, but I do worry about cybercrime. I just got another notice in the mail from a company saying that they “may have had a security breach.” The security of CRM or customer data is clearly something that customers care about....
