by Dr. Natalie | Jun 17, 2016 | Analytics of Everything, Artificial Intelligence, CIO, Cloud Computing, Crossing the Chasm, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Innovation, Internet of Analytics, Internet of Things, IOT, Leadership, Machine Learning, The Cloud
There’s been a lot of talk around self-driving cars and Local Motors, a leading vehicle technology integrator and creator of the world’s first 3D-printed cars, introduced the first self-driving vehicle to integrate the advanced cognitive computing capabilities...
by Dr. Natalie | Jun 11, 2014 | Big Data, Customer Experience, Customer Service, Dr. Natalie's Blog
IBM and Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced a partnership that will transform how organizations of all sizes differentiate their customer experience by tapping the power of IBM Watson to...