The Digital Disruption: Is Your Brand Ready?

The Digital Disruption: Is Your Brand Ready?

by | Apr 29, 2015 | B2B Customer Success Management, CEO, CFO, Chief Revenue Officer, CIO, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Organizational Change Management, Social CRM, Social Media Education

Many clients ask about what all the fuss is about the digital disruption; why do I need to be concerned about this? Is this really new? Haven’t we been dealing with this for a while. And the answer, at least in my opinion, is that most brands have missed the...
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