by Dr. Natalie | Apr 7, 2016 | Customer Experience, Customer Service, Dr. Natalie's Blog, Technology
Starting something new is exhilarating, daring and, at times, even daunting. People who create know this. Having an idea isn’t the hardest part. Getting that idea off the ground is – building adoption, clarifying value, then scaling that idea to realize its full...
by Dr. Natalie | Feb 5, 2016 | Content Marketing, Crossing the Chasm, Digital Disruption, digital transformation, Dr. Natalie's Blog, Online Communities, Owned Communities, peer-to-peer communities
Verint System, Inc and Selligent announced a major new release of its Telligent Community™solution. Among the latest advancements to the Telligent Community are the new community management tools and user experience capabilities, workflow enhancements, new content...
by Dr. Natalie | May 21, 2015 | CEO, CFO, Chief Revenue Officer, CIO, CMO, Content Marketing, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Dr. Natalie's Blog, Leadership, Marketing Optimization, Organizational Change Management, Social Innovation, Webinars
As digital business is emerging, it’s disrupting business. What does that mean? It means that how you do business must change. And it’s not just adding a Twitter feed or creating a Facebook page. It’s much more than that. It really means that you...
