Oracle Service Cloud Announces New Releases

Oracle Service Cloud Announces New Releases

by | Dec 6, 2016 | Contact Centers, CRM, Customer Experience, Customer Service, Customer Service Agents, Digital Disruption, digital transformation, Dr. Natalie's Blog, Internet of Analytics, IOT, ROI of Customer Care, ROI Of Customer Experience, ROI of Customer Service

Oracle Service Cloud announces new releases for enhanced functionality in Web Customer Service, Contact Center including the Agent Browser User Interface, Knowledge Advanced, Policy Automation, and the Oracle Service Cloud Platform. Included in he release is a new...
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