Social Network Analysis With Forrester & Facebook
April 15, 2010 — Social Media Strategies Conference today announced that Dr. Natalie Petouhoff, Social Media Evangelist, Forrester, Thomas Lento, Data Scientist, Facebook and Tatyana Kanzaveli, CEO, Social CRM World will discuss Social Network Analysis and its implications for business. Read the story HERE
Using Social Media to Formulate Winning Strategies and Build Lifetime Customer Relationships-On-Line Roundtable April 1st exclusively on CRMXchange
March 08, 2010 – Dr. Petouhoff will lead a panel of recognized Social Media experts from Lithium, Radian6, RightNow Technologies, and Visible Technologies as they share the secrets to successful implementation and monitoring of social media strategies. Read the story HERE
Parature Announces Its ‘Best Practices in Customer Service’ Webinar Series
February 01, 2010 – Industry Experts to Discuss Thought Provoking Industry Trends for Exceptional Customer Service. Read the story HERE
Interactions 2009: Customer Experience Management Virtual Conference
August 27, 2009 — The power of customer insight is at your fingertips. Read the story HERE
Parature Announces ‘Best Practices in Customer Service’ Webinar Series
June 10, 2009 — Industry Experts Will Deliver Thought Provoking Insight into Various Techniques for Delivering Exceptional Customer Service. Read the story HERE
Dr. Natalie is a business strategist and a futurist. She has spent her careers looking about how businesses interact with their customers and their employees and she provides companies with the best way to create environments that foster loyatly, motivation and innovation.
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