by Dr. Natalie | May 30, 2017 | Artificial Intelligence, Big Data, Digital Disruption, Disruption, Dr. Natalie's Blog, Experimentation, Innovation, Internet, Internet of Things, IOT, Leadership, Machine Learning, Technology
Wondering whether you should invest in AI and Machine Learning? That’s a question that the most innovative companies are considering. Why consider it? One good reason is because your competitors have already started. If that doesn’t give you some reason to...
by Dr. Natalie | May 24, 2017 | Amazon, Amazon Prime, CEO, Chief Revenue Officer, Customer Experience, customer experience maturity, CX, Digital Disruption, digital transformation, Disruption, Dr. Natalie's Blog, Drones, Experimentation, FailFast, Innovation, Leadership
Ever Had a Package Delivered Late, Not at All Or To the Wrong Address? One of the most irritating issues with ordering online is whether the package gets delivered and to the right address and on time. I know I’ve experienced this a number of times and...
by Dr. Natalie | May 20, 2017 | CEO, Chief Revenue Officer, Customer Experience, Dr. Natalie's Blog, Innovation, Leadership
If you thought vending machines were just for fast food, think again. They are now for fast cars. From a Singapore “vending machine” you can order Bentleys, Ferraris and Lamborghini’s. Who thought of this innovation? None other than the used car...
by Dr. Natalie | May 17, 2017 | CEO, Chief Revenue Officer, CIO, CMO, CRM, Crossing the Chasm, Culture Change, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Human Capital, Innovation, Leadership, Organizational Change Management, ROI of Organizational Change Management
Would You Invest If You Knew the Investment Had a High Likelihood of Failure? If I were to tell you that I had an investment opportunity for you and the probability of you making money was 16% or less, how likely would you be to invest in it? But if I told you that...
by Dr. Natalie | May 12, 2017 | Crossing the Chasm, Culture Change, Customer Experience, Digital Disruption, digital transformation, Dr. Natalie's Blog, Human Capital, Innovation, Leadership, Organizational Change Management, Performance Management, ROI of Organizational Change Management, The Future of Work
Is OCM and CC Kumbaya? When I first lead organizational change management (OCM) and culture change (CC), it was at previous high tech company; a company made up of mainly engineers. When the topic was first announced as part of our integrated product developed process...
by Dr. Natalie | Mar 18, 2017 | Dr. Natalie's Blog, Edible Robots, Innovation, Leadership, Medical Discoveries
We know that robots play a key role in medicine by helping to conduct surgery by being able to conduct more precise and predictable movements than a surgeon as well as in pacemakers that can help regulate a person’s heartbeat. The healthcare industry spent $4.5...
