by Dr. Natalie | Jan 23, 2018 | Alexa, Amazon, Amazon Go Store, Amazon Prime, Artificial Intelligence, Cloud Computing, commerce, Customer Experience, CX, Digital Disruption, digital transformation, Disruption, Dr. Natalie's Blog, Experimentation, Innovation, Internet of Things, IOT, Machine Learning, Mobile Apps, Mobile Commerce, Saturday Nite Live, Start-Ups, Technology, The Future of Work
What if a store had no cashiers or cash registers? What if at the entrance, there were turnstiles and you had to scan your smartphone upon entering the store? What if you didn’t need cash, credit cards or checks? That’s what the new Amazon Go stores are...
by Dr. Natalie | Feb 6, 2017 | Alexa, Amazon Prime, Apple HomeKit, Artificial Intelligence, Crossing the Chasm, Customer Experience, CX, Digital Disruption, digital transformation, Dot, Dr. Natalie's Blog, Echo, Google Home, Tap
Here are three main smart home contenders: Apple’s HomeKit Amazon’s Echo, Tap and Dot and Google’s Home. The main issues? Consumer confusion, which adoption follows. There is, unfortunately, technological fragmentation within the connected home ecosystem....