LinkedIn is building deeper integration between LinkedIn Sales Navigator and Microsoft Dynamics CRM, enabling companies to easily connect their social selling activities to their customer engagement efforts. LinkedIn’s information embedded right into Dynamics CRM, sellers can better identify and build relationships with new and existing customers.
With the LinkedIn Sales Navigator integration, sellers can send connection requests, view the latest lead and account updates, discover similar decision makers, and send InMail messages directly from Microsoft Dynamics CRM. This is important because LinkedIn is the world’s largest online professional network, with more than 364 million members worldwide.
Sales Navigator is now on iPhone and Android. Access Sales Navigator’s key features where you need them most: everywhere. Learn more and download the Sales Navigator Mobile App.
Here’s links to the paper I wrote on Social Selling – how to build a personal brand, focus on the right prospects and build trusted relationships! Whether you are in sales or not, this is a very important integration. It connects a large social network to a CRM system and that’s only the beginning of what can happen….
@DrNatalie, VP and Principal Analyst, Constellation Research Covering Marketing, Sales and Service to Deliver Amazing Customer Experiences