by Dr. Natalie | May 27, 2014 | Conferences, Customer Experience, Customer Service, Digital Marketing, Dr. Natalie's Blog, Events
If you have implemented something and have a great case study there is no time like the present to submit it to Constellation’s SuperNova Awards. In our 4th annual The SuperNova Awards we seek to honor leaders who have overcome adversity to successfully...
by Dr. Natalie | May 22, 2014 | Big Data, CMO, Customer Experience, Customer Service, Dr. Natalie's Blog, Social Analytics, Social Media Monitoring, Social PR, Marketing and Advertising
Crimson Hexagon, is a provider of software for social intelligence is announcing a new app integration with HootSuite, a social relationship platform. The new integration powers social engagement for enterprises, allowing customers to gain valuable business insights...
by Dr. Natalie | May 21, 2014 | Chief Revenue Officer, CMO, Customer Experience, Customer Service, Digital Marketing, Dr. Natalie's Blog, Featured, Leadership, Organizational Change Management
Lithium Launches Inaugural Customer Expectations Survey. This study shows how online experiences are essential to American life. Americans evenly split on whether to give up good sex or good Internet if forced to choose. My POV: Are you kidding me? What happened to...
by Dr. Natalie | May 20, 2014 | Big Data, CMO, Dr. Natalie's Blog
Tealium is currently known as a market leader in enterprise tag management and solutions. Today Tealium announced new data connectors that allow enterprises to integrate rich audience profile data into leading marketing clouds, including Oracle...
by Dr. Natalie | May 13, 2014 | Big Data, CMO, Dr. Natalie's Blog
New global study from MIT Sloan Management Review finds that companies face challenges in maintaining a competitive advantage with analytics, as more companies avail themselves of analytical tools and that culture is the most important factor in achieving success with...
